Privacy Policy

FINTRAC Recovery (referred to below as “FINTRAC”, “Company”, “We”, or “Our”, as applicable), respects your privacy and is committed to protecting the Personal Information that you share with Us on Our website (“Website”). This policy outlines the scope of Personal Information collected through Our Website and how it is used.
By using FINTRAC’s Website and/or other services, you acknowledge that you have reviewed both our T&C and this Privacy Policy and agree to be bound by them. Please note that this Privacy Policy does not apply to the practices of any third parties to whom the Company may disclose Personal Information (as defined below) in accordance with the terms of this Privacy Policy.
This Privacy Policy may be updated from time to time. If we make any material changes in the way we use your Personal Information, we will provide appropriate notice within this Privacy Policy.

SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to you and to Us in relation to our Website and/or other services, and it governs all data collection and usage by Us in accordance with applicable laws and regulations. By using this Website and/or other services, you consent to the data collection practices described in this Policy. We collect different types of information from our users, as further detailed below, and use this information internally in connection with our Website and/or other services, including to personalize, provide, and improve our services, to allow you to create a user account and profile, to communicate with you and, where applicable, allow communication between users, and to analyze usage of our services. In certain cases, we may share some information with third parties, but only as described below. Please note that this Privacy Policy does not apply to the collection and use of information by companies that are not controlled or managed by Us. If you access a third-party website through our Website and/or other services, we recommend reviewing their privacy policy before providing any information.

DATA AND PERSONAL INFORMATION WE COLLECT
While using the Website and/or other services, including when contacting Us, you may be required to provide and/or may choose to share certain information with us, including Personal Information and Anonymous Data (as defined below).

Personal Information – means any information that can be used to identify an individual, either on its own or in combination with other data, including, for example, contact details such as full name, email address, phone number, physical address, wallet number/hash, as well as any other non-public information associated with such data.

Anonymous Data – means data that is not connected to or linked with your Personal Information; Anonymous Data does not allow identification of a specific individual.

FINTRAC may collect Personal Data, Anonymous Data, and other categories of information from several sources, depending on your use of our Website and/or other services, as described below.

Contact and identifiable information – full name, email address, education, professional background, resume, wallet number/hash, and workplace;

Account information, such as passwords and other login credentials used to access the Website, including unique identifiers;

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Comments, recommendations, reviews, feedback, responses, and/or any correspondence with the Company through our Website and/or other services; Anonymous Data;

Any information provided by you and/or collected when you use our Website and/or other services.

Other Information – FINTRAC may use Google Analytics to collect data about how users interact with our Website in order to improve your browsing experience and generate statistical insights. More information can be found at https://www.google.com/intl/en/policies/technologies/ads/. FINTRAC may also use additional analytics tools to gather technical information about usage of our Website, including details about your device, system, software, location, time zone, IP address, language preferences, and similar data. You can read more about how Google uses your information here: https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Certain content on our Website and/or other services may be provided by third parties. These providers may use cookies or similar technologies to collect information about you. As noted above, their data collection and usage are governed by their own privacy policies. Our intention is to collect and use Personal Information only for the purposes for which it was provided and as otherwise described in this Privacy Policy.

You acknowledge that you are not required by law to provide us with Personal Information, and that any such information is provided at your own discretion and with your consent. However, if you choose not to provide certain information, this may limit your ability to use parts of the Website and/or services.

PURPOSE OF DATA COLLECTING AND PROCESSING
In general, FINTRAC uses collected information to operate, maintain, and improve our Website and/or other services, to communicate with users, to enhance user experience, and to protect both the Company and its users. When you interact with our Website and/or services, we use various technologies to process the data we collect for different purposes.

The purposes of collecting and processing information include:

To operate our Website and/or services and provide them to users;
To create and secure user accounts;
To assist users and respond to inquiries, requests, and feedback;
To identify users of the Website and/or services;
To send operational messages and notifications via email, text, or other means;
To send newsletters, surveys, offers, and marketing materials, subject to your consent;
To develop, improve, and manage our services and content;
To prevent unauthorized or illegal use and comply with legal requirements;
To maintain security and integrity of our systems;
To fulfill contractual obligations;
To detect and prevent fraud;
For any other purpose permitted by applicable law or described in this Policy;

LEGAL BASIS FOR PROCESSING
In addition to your consent, our processing of Personal Information is based on:

Our legitimate interest in providing services, supporting users, and maintaining effective communication;
Our legitimate interest in analyzing how users interact with our Website and improving its functionality;

INFORMATION SHARING AND DISCLOSURE
FINTRAC is committed to protecting your privacy and will not sell, rent, or trade your Personal Information. We may disclose information only under the following circumstances:

With your consent;
When necessary to provide requested services;
To service providers acting on our behalf;
Within our group of affiliated companies;
For analytical purposes in anonymized form;
In connection with business transactions such as mergers or acquisitions;
To prevent harm or fraud;
When required by law or legal process;

Any additional sharing will require your explicit consent.

COOKIES
We may use cookies and similar technologies to enhance user experience and analyze Website usage. You can manage or disable cookies through your device settings, though this may affect functionality.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, California residents have the right to request access to, deletion of, and restriction on the sale of their personal data. Requests are processed within one month.

GDPR Data Protection Rights
Users in the EU/EEA have the right to access, correct, delete, restrict, or object to processing of their data, as well as the right to data portability.

If you wish to exercise these rights, please contact us at: info@fintracrec.com.

Children’s Information
FINTRAC does not knowingly collect Personal Information from children under 13. If such data is identified, we will take steps to remove it.

DATA RETENTION & SECURITY
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We implement reasonable security measures, but cannot guarantee absolute security of data transmitted over the internet.

DATA SUBJECT RIGHTS
You may request access, correction, or deletion of your Personal Information at any time by contacting us at info@fintracrec.com. Please note that deletion may limit our ability to provide services.

PRIVACY INQUIRIES
For any questions regarding this Privacy Policy, please contact us at: info@fintracrec.com.

If you are located in the EU/EEA, you may also file a complaint with your local data protection authority.

This Privacy Policy applies only to online activities on our Website and not to offline data collection or third-party services.